Guarantee Letter (GL) & Cashless Management
Seamless issuance and management of guarantee letters for cashless hospital admissions and treatments.
HEALTHCARE ADMINISTRATION SOLUTIONS
Cashless Guarantee Letters, claims management, and third-party administration that help organizations control healthcare costs and give employees faster, simpler access to quality care.
Simplifying Healthcare. Empowering Wellness.
Healthcare administration built to control costs and improve care
OneWorks Assistance is a healthcare administration and wellness solutions provider dedicated to helping organizations manage healthcare costs effectively while improving employee well-being.
Through cashless medical solutions, wellness initiatives, and cost-containment strategies, we help businesses and their employees access quality healthcare with greater convenience and affordability.
Our Unique Strengths
Core Healthcare Administration Services
How It Works
From onboarding to cashless settlement
STEP 1
Onboard
Your organization onboards with OneWorks Assistance; policy and benefit details are set up against your plan design.
STEP 2
Request
Members or providers request a Guarantee Letter, or submit a claim for reimbursement.
STEP 3
Verify
Our team verifies eligibility and coverage directly with the provider and insurer.
STEP 4
Settle
Approved claims settle directly with the provider and members don't pay upfront.
Corporate Wellness Solutions & Additional Benefits Solutions
Integrated healthcare support for healthier teams and stronger benefits plans
From workplace wellness programmes to extended benefits administration, OneWorks helps organizations strengthen employee well-being while simplifying day-to-day healthcare management.
Corporate Wellness Solutions
Workplace wellness as a foundation for success
Our wellness programs help organizations build healthier workplaces by reducing absenteeism, improving productivity, increasing employee engagement, and enhancing overall well-being.
Health Screening Programs
Comprehensive employee health assessments and preventive screening initiatives.
Vaccination Programs
On-site and corporate vaccination campaigns.
On-Site Wellness Activities
Health talks, fitness activities, wellness workshops, and employee engagement programs.
Lifestyle Management Programs
Weight Management
Nutrition
Stress Management
Chronic Disease Prevention
Smoking Cessation
Healthy Living
Additional Benefits Solutions
Beyond medical: complete benefits administration
Extend your healthcare programme with specialist benefits that give employees broader support while keeping administration centralized and efficient.
Dental Benefits Management
Comprehensive dental network and claims administration.
Optical Benefits Management
Vision care benefits and reimbursement management.
Maternity Benefits Management
End-to-end maternity benefits administration and support.
Who We Serve
Access Your Healthcare Benefits Easily
Members & Employees
Access cashless medical care, request outpatient Guarantee Letters, and track every claim from submission to settlement.
- How cashless medical access works
- Submit and track reimbursement claims
- Search panel hospitals & clinics
Corporates, Insurers & Brokers
Get utilisation dashboards, cost-containment reporting, and a dedicated account team so admin time drops and people get cared for faster.
- Reduced administrative burden & faster claims
- Better cost control with clear reporting
- Access to an extensive healthcare network
Panel Providers
Join our healthcare network with transparent terms, submit claims digitally, and get paid on a clear settlement cycle.
- Increased patient referrals
- Faster payment administration
- Nationwide corporate access
Why OneWorks
A trusted group, now applied to healthcare
Proven platform discipline
The same connected-claims architecture behind OneWorks' automotive and insurance technology systems for over two decades, now applied to healthcare.
ISO/IEC 27001:2022 certified
Information security management certification, especially relevant when handling personal health data.
One group, multiple integrated services
Existing OneWorks corporate clients already trust the group for roadside assistance, warranty, and contact centre services, so healthcare is a natural extension.
Request a Corporate Proposal
Let's design your benefits solution
Speak with our healthcare consultants to design a benefits solution tailored to your organization's needs. We typically respond within one business day.
603-7989 0200
19, Jalan Kuchai Maju, Kuchai Entrepreneurs Park, Kuchai Lama, 58200 Kuala Lumpur
Thank you - request received
A member of our healthcare consulting team will be in touch shortly.
Register as Panel
Provider Registration Form
Complete the form below to submit your panel application.
603-7989 0200
Choose your category and provide your details so our team can review your application.
Thank you - application received
Our team will review your provider registration form and contact you shortly.